I was again honored by having Steve Jagler of the Milwaukee Biz Times interview me on my customer philosophy. The idea that: ... the damage to our team and our company is too great to stay in relationships with abusive clients May seem absurd, but after you’ve tried everything you can to make thing … Continue reading Don’t be afraid to fire a customer
Category: People
I’ve been using a variety of personality assesments on teams over the years and found them to be useful. The new Strengthse Finder 2.0 from Gallup and Tom Rath is definetely one I’m adding to the list. Throught tests similar to DiSC or MBTI is classifies your top strengths or themes. These themes can help … Continue reading Strengths Finder 2.0
From a Myers-Briggs Type Indicator (MBTI) standpoint my personailty is often described as ENTP or ENTJ. With each letter describing where I stand in the four personality dichotomies, I’m (E)xtraverted, use i(N)tuition to make many decisions, enjoy (T)thinking about problems and am (P)erceptive or (J)udging in many lifestyle choices. The result I get just depends … Continue reading Life as an ENTx Leader